Posts Tagged CRM

10 Things to Love about Xero Cloud Accounting Software

Like all great businesses, Xero started with a clear mission: to make life easier for small businesses.  In particular, Xero set out to:  – embrace simple user interfaces – help improve cash flow – improve collaboration between businesses, vendors and customers Sounds ambitious, but here’s 10 ways Xero brought the dream to […]

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The $24 Wrong Number — Calculate The True Cost of Sales

Cost of Sales - Telesales

Quick!  Do you know the cost of sales at your company? If you make sales by phone, maybe you think, “phone calls are free”.  Well, yes…and no. Let’s get specific.  What’s the per call cost of sales by phone? Would you believe that telesales cost most companies almost $24.00 per call?  I’m […]

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Business Cash Crisis? Push your Cash Conversion Cycle

It’s OK, at some point, every business owner feels it.  It starts with a tightening of the chest.  Then there’s the ache in the pit of your stomach.  And a fuzzy feeling in your head. Why? It’s almost payday and you’re short on cash. First, breathe.  Stressing out won’t put cash […]

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Put the Spark Back into Your Business: Step 1 of the Business Tune-Up Program

Entrepreneurs are an odd lot.  We pursue a passion but end up with a business. Sure, launching a company seems like a good idea at first. We start with stars in our eyes, but end up married to the dreary demands of running a company. If your business is not […]

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Curating, Content and Fun: 3 rules for business in 2012

The CEO of (an amazing luxury ecommerce company), Susan Lyne just revealed her vision of the future of “curated” commerce. She describes why Gilt “curates” their site and shares 3 new rules for doing business online.  That’s great, but let’s go further and just say it — these 3 secrets apply to all businesses.  Whether you sell […]

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4 Advantages of FreshBooks: A Fresh Look at Ditching QuickBooks

Everybody loves to hate QuickBooks. Sure, it is the most complete small business accounting software, but sometimes that’s the problem.  If you are simply looking to track hourly income and a few expenses, QuickBooks is too much of a good thing. (Read a great Quickbooks review here) Why worry about […]

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Collect International Debt – 7 ways to make foreign customers pay

bad accountants

You know times are tough when you start spending your time on lawsuits to collect your invoices.  Over the last two years, I’ve had to beg, borrow and yes, sue to collect money owed to me by foreign customers.  It’s humiliating and a complete waste of time.  But it’s also […]

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Yuck: The Billion-Dollar Girl Scout Cookie Revolt

Orangutans threatened by girl scout cookies

The Girl Scouts of America is learning an important business lesson this week, as a couple of pissed-off  teenagers are jeopardizing their billion dollar cookie empire.  It’s a business lesson worth learning. The problem?  GSA preaches ecology and good stewardship of the planet, but each year it sells 198 million boxes of […]

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